CTSI issues warning about dangerous fake ‘Labubu dolls’ flooding UK market

Image: Fake Labubu doll seized by Rhondda Cynon Taf County Borough Council Trading Standards Team.

The Chartered Trading Standards Institute (CTSI) is issuing an urgent warning about the growing number of counterfeit “Labubu” dolls being sold in the UK. The viral plush toys – quirky fang-toothed “monster elf” figures made popular by Chinese toymaker Pop Mart – have become a global collector’s craze. This popularity has fuelled a surge in fakes, many being sold by third-party sellers via online marketplaces and local shops that are breaking the law.

Trading Standards teams have seized thousands of unsafe counterfeit Labubu dolls in recent weeks. In just one month, over 2,000 were confiscated from 13 retailers in North Tyneside, with further seizures in Greater Manchester, Humberside, North Somerset, and Scotland. Many of these items were discovered after tip-offs from concerned parents.

Counterfeit Labubu dolls are poorly made and unsafe. Many contain small, detachable parts such as eyes, hands, and feet, which present a serious choking hazard to young children. Loose stitching and exposed stuffing further increase the risk of suffocation.

These fakes often breach the UK’s Toys (Safety) Regulations 2011, lacking CE or UKCA safety markings, importer details, and required safety warnings. Without proper safety checks, they may also contain toxic substances such as lead, harmful dyes, or banned plasticisers.

Genuine Pop Mart Labubu dolls have a distinctive elf-like design and include authenticity features such as a holographic POP MART sticker, a scannable QR code linking to the official Pop Mart website, and – on newer editions – a subtle UV stamp on one foot. Signs of a fake include overly vibrant colours and an incorrect teeth count, with authentic Labubus having nine. These markers are commonly missing or poorly replicated on counterfeit versions.

CTSI advises consumers to:

  • Inspect packaging carefully – check for a UKCA or CE mark, and make sure the product lists a UK-based importer or manufacturer. Warnings and usage instructions should be present.

  • Look for authenticity markers – genuine Pop Mart Labubu dolls feature a holographic sticker, a scannable QR code linking to the official Pop Mart website, and (on newer editions) a UV stamp on one foot.

  • Check the product’s appearance – overly vibrant colours, poor stitching, or the wrong number of teeth (authentic Labubus have nine) are signs of a fake.

  • Be cautious of “bargains” – counterfeit toys are often cheaper but may carry serious safety risks, including choking hazards and toxic materials.

  • Buy from reputable retailers and avoid unfamiliar online vendors or third-party sellers on online marketplaces listings.

CTSI is looking at counterfeit goods as part of a wider campaign as the manufacturing and sale of these products is often linked to wider organised crime groups.

Anyone who is concerned or would like advice, contact the Citizens Advice Consumer Helpline on 0808 223 1133 (England and Wales). In Scotland, contact Advice Direct Scotland on 0808 164 6000, or for Northern Ireland call Consumerline on 0300 123 6262.

More information here . . . 

 

The Black Isle Show has been the Real Deal for 10 years

The Black Isle Show returns this year on Thursday 8th August at the show ground Muir of Ord with another exciting line-up of exhibits, entertainment, and opportunities to explore the very best of rural Scotland — all backed by a decade of dedication to ethical commerce and consumer trust.

In 2015 the Black Isle Farmers Society signed up to the ‘The Real Deal Scheme’, signing the voluntary charter in partnership with Highland Council Trading Standards, demonstrating a commitment to work together to prevent counterfeits and other illicit goods being sold at the show.

The Real Deal campaign is a key aspect of the National Market Group’s aim to recognise, reinforce and reward good practice at markets and car boot fairs throughout the UK that are working with local enforcement partners to keep their markets free from counterfeit and other illicit goods. It promotes legitimate business and provides a platform upon which participating markets, car boot fairs and local authorities can build positive media coverage.

David MacKenzie, Trading Standards Manager for Highland Council, said:

“The Black Isle Show has been a fantastic example of how local events can uphold strong trading standards. Their continued participation in the Real Deal Scheme sends a clear message that counterfeit and illicit trading will not be tolerated — and that’s a win for shoppers, traders, and the community alike.”

Patricia Lennon, Real Deal Campaign Manager, added:

“Reaching the 10-year milestone is a testament to the Black Isle Show’s dedication to consumer protection and supporting legitimate businesses. They’ve shown how a strong commitment to safe and fair trading can become part of a vibrant event experience that benefits everyone.”

Over the last 10 years the Black Isle Show committee have worked tirelessly to make sure the show is free from rogue traders which gives shoppers confidence that they’re buying genuine products from trustworthy retailers.

Fiona MacIntosh secretary of the Black Isle Show said, “We’re delighted to have been part of the Real Deal for ten years, our involvement reflects our ongoing commitment to high standards and a welcoming environment where visitors can browse and buy with complete peace of mind”.

 

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Real Deal Week: Day 5 – A Week of Real Deal Inspiration: Supporting Safe, Fair and Trusted Markets

Throughout Real Deal Week 2025, NABMA has celebrated its long-standing partnership with the Real Deal Campaign for Fake-Free Markets, which began in 2008 and continues to play a vital role in supporting market integrity.

In today’s trading environment, the Real Deal is more important than ever. It helps:

  • Build shopper confidence
  • Support hardworking, law-abiding traders
  • Deter rogue traders and illicit goods
  • Protect markets as valuable community assets

Growing Momentum

This week’s activity has already inspired several markets to start the process of joining the Real Deal, while others have renewed or re-promoted their commitment.

Among them is Greenwich Market, where Market Operations Manager Rachid Ghailane has been working closely with Royal Borough of Greenwich Trading Standards. Rachid called the campaign “an important step in building a market that’s safer, stronger and truly a Real Deal.”

Read more . . .

Real Deal Week: Day 4 – Protecting Your Market: Lessons from the Real Deal Virtual Event

As part of Real Deal Week 2025, NABMA hosted a practical and interactive online session titled “Real Deal and Its Importance to Your Market and Your Community” on Thursday 17 July. The event brought together market operators, trading standards professionals, and brand protection experts to explore the growing risks posed by counterfeit goods and how markets can take action.

Over 25 participants took part in the session, which featured presentations from Matthew Knowles (Intelligence and Strategic Initiatives Manager – THE ANTI COUNTERFEITING GROUP) and Patricia Lennon (Real Deal campaign lead), with a focus on legislation, best practice, and the tools available to help markets stay compliant.

Read more . . .

Real Deal Week: Day 3 – Is It Time to Renew Your Real Deal Commitment?

 

NABMA is encouraging all members to confirm their ongoing commitment to fake-free trading by either signing the Real Deal Charter for the first time or renewing and re-promoting their existing Real Deal status.

Since its launch in 2009, more than 500 markets have signed the Charter in partnership with their local Trading Standards services. Among the early pioneers were Manchester, Bradford, Calderdale, Bury, and Tower Hamlets—markets that continue to demonstrate leadership in upholding safe, fair trading environments.

Other early Real Deal signatories include: Bolsover, Cheshire East, Chesterfield, Corby, Darlington, Daventry, Ilkeston, Hackney (Hoxton, Ridley Road and Kingsland), Leeds, Liverpool, Long Eaton, Loughborough, Hinkley, Hitchin, Maidstone, Melton Mowbray, Sheffield, Wakefield, and Walsall.

Read more. . . 

NABMA Real Deal Week: Day 2 – How Chelmsford Market Joined the Real Deal and Strengthened Community Trust

NABMA has supported the Real Deal Charter since its launch more than 15 years ago. We believe it is vital in maintaining the integrity of UK markets by promoting honest, safe trading environments.

Yesterday, we began our week-long celebration of Real Deal with a call to action for all markets that have yet to join the campaign. Today, we shine a spotlight on one of the newest members: Chelmsford City Council.

Read more . . .

NABMA Real Deal Week 2025: Day 1 – Celebrating a safer, fairer market industry

Kicking off on Monday 14 July, NABMA proudly launches Real Deal Week 2025, a celebration of a national campaign that has protected UK markets from counterfeit goods and unfair trading for more than 15 years.

Each day, we’ll highlight why the Real Deal campaign is vital for market operators, traders, and communities. We’re inviting all markets—whether indoor, outdoor, or car boot sales—to promote themselves as safe, fair, and trusted spaces for shoppers and a level playing field for genuine traders.

Read more . . .

NABMA invites members: “Review and renew your market’s commitment to the Real Deal campaign”

NABMA is delighted to announce a celebration of its long-standing partnership with Real Deal, featuring a week of information, case studies, and discussions from 14 to 18 July.

During the week, we hope you will join us for the events – to review your membership and, by the end of the week, renew your market’s commitment to the campaign.

Each day will showcase why Real Deal is—and has been—so important to the market industry since the National Markets Group was established in 2008 to provide a forum for a national, co-ordinated, cross-sector approach to tackling the trade in counterfeit goods at markets and car boot fairs. NABMA has been a constant and active participant in promoting Real Deal to our membership.

As a reminder, the Real Deal campaign is a cross-sector partnership initiative bringing together local authority trading standards services, market operators and traders, industry groups, and copyright and trademark owners. All are united in their commitment to tackling this problem. It is a preventative campaign focused on a national markets charter and provides guidance, information, and promotional support to market operators and trading standards to help participating markets stay fake-free.

Our week of celebration will bring together NABMA, Real Deal, and the National Markets Group for IP Protection.

During the week, we will explore:

  • What Real Deal is and who it partners with.
  • Whether you are already signed up—and if not, why your market should join the campaign.
  • Case studies of Real Deal in action.

The main event will be on Thursday 17 July, with a free online session:
“Real Deal and its Importance to Your Market and Your Community.”

We will provide an overview of Real Deal, examples of counterfeit items, how to spot fakes, information on stolen goods in markets, toy safety hazards, and more. Booking will be available via the NABMA website.

SIGN UP HERE FOR THE EVENT ON ZOOM: https://nabma.com/event/real-deal-week-review-and-renew/

At the end of the week, we simply ask:
Time to Renew?
Will you (re)sign up?

Can your market afford not to be part of this campaign to protect integrity, consumers, and community?

Join us for this week of celebration and activities—and sign up to be part of Real Deal.

For more information on how to join the Real Deal or to discuss a re-promotion of your market’s existing Real Deal status, simply email your request to: info@realdealmarkets.co.uk 

Real Deal is Up and Running at Kempton Park Racecourse Market

 

“Signing the Real Deal Charter reflects our commitment to supporting a safe and welcoming market for everyone. We’re proud to work with our partners to promote fair trading and help ensure our community continues to enjoy a trusted and vibrant local marketplace.”

Kempton Park Racecourse General Manager, Simon Durrant

Buckinghamshire & Surrey Trading Standards are delighted to announce that Kempton Market is the most recent signatory to the national Real Deal campaign. Residents and visitors to the largest weekday market held in the South East, can shop with confidence following the signing by joint market operators The Jockey Club and Hughmark Continental Limited.

On 5th May 2025 at the Kempton Park Community Race Day, the market operators officially signed the Real Deal National Markets’ Charter and committed to uphold the Real Deal Code of Practice. The Real Deal initiative brings together Buckinghamshire & Surrey trading standards, market operators and traders along with industry groups all of whom are united with a common commitment to tackle the sale of illegal and counterfeit goods.

Signing up to the Charter demonstrates an organisation’s commitment to safe and fair trading at their market and zero tolerance for criminality. The Real Deal initiative works alongside the enforcement work carried out by Trading Standards to combat the threat of counterfeit and illegal goods being sold. Counterfeit goods push out the sale of legal and legitimate goods, reducing the marketplace in terms of diversity of goods being sold, and undermining the confidence consumers have in their quality and safety.

Kempton Park Racecourse General Manager, Simon Durrant said: “Signing the Real Deal Charter reflects our commitment to supporting a safe and welcoming market for everyone. We’re proud to work with our partners to promote fair trading and help ensure our community continues to enjoy a trusted and vibrant local marketplace.”

Lew Hughes, Director of Hughmark Continental Limited said “as long term operators of Kempton market we are pleased that the efforts of our market staff in collaboration with Trading Standards, The Jockey Club and trade mark holders has resulted in the market achieving Real Deal certification. Market patrons can be assured that we will use our best endeavours to have only genuine products being sold at the market”.

Head of Buckinghamshire & Surrey Trading Standards Amanda Poole said “I am really pleased to see the Real Deal Charter be signed here today. It shows the commitment that we all have to have a fair trading environment and to keep people safe from fake and unsafe goods. All those involved in running the market have demonstrated that commitment and we are pleased to support them.”

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Hurrah for Chelmsford! City Council’s Markets Become the First in Essex to Gain Real Deal Accreditation

Pictured: Cllr Donna Eley and Chelmsford Markets Manager Pauline Rider (left and right of banner) join with market traders and the markets management team to herald the launch of the Real Deal Charter at the Council’s markets.

Chelmsford Market has received the Real Deal accreditation, joining a national network of hundreds of markets committed to reducing the sale of counterfeit products in the UK.

Chelmsford’s Indoor Market and High Street Market have a well-established code of practice that forbids the sale of counterfeit products, but markets manager Pauline Rider believes that joining this nationally recognised scheme will send a clear message to customers and potential traders that Chelmsford upholds the highest standards:

“Nationally speaking, markets are not uniformly regulated, and this can lead to customers being exposed to illegal traders and scams. Having this nationally recognised accreditation is a great way to bring peace of mind to shoppers who can easily recognise the Real Deal logo as a symbol of safe and fair markets.

“Of course, we would never endorse the sale of counterfeit goods, and we have an exemplary record when it comes to ensuring that only genuine traders join our high street and indoor markets. Signing up and becoming part of the Real Deal campaign is a great way for us to show our support to the cause and to make ourselves easily recognisable as a trustworthy and genuine marketplace.”

Pauline Rider, Chelmsford Markets & Shopmobility Manager

Protecting shoppers and supporting genuine businesses

At an event on Wednesday 19 February, Chelmsford Indoor Market and Chelmsford High Street Market officially signed the Real Deal National Markets’ Charter and committed to uphold the Real Deal Code of Practice. The code includes pledging to work with and support Trading Standards, protect shoppers and legitimate traders from illegal goods, and communicate the market’s commitment to fair trading.

Councillor Donna Eley says this accreditation strengthens the market’s already sterling reputation:

“By joining this national initiative, we are reinforcing a clear and unwavering message that Chelmsford Market has zero tolerance for stolen and counterfeit goods. This commitment ensures that our market remains a trusted, safe and fair place for traders and shoppers alike.

“We take great pride in supporting genuine businesses, protecting consumers and upholding the reputation of our vibrant market as a place where customers can shop with confidence. Thank you to everyone who has contributed to making Chelmsford’s market stronger, safer and a place where quality and integrity thrive.”

Councillor Donna Eley, Cabinet Member for a Safer Chelmsford 

Now that the market has committed to the Real Deal Charter, it can display the Real Deal logo to give reassurance to shoppers and law-abiding traders that it is a safe place to buy and sell – and to send a strong warning message and deterrent to any illegal traders who might be thinking of applying to trade there.

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