a new national charter for safe, fair markets

An initiative of the

Sponsored by
 

Adidas Group
 
FACT
 
GHD The Industry Trust
 
Manchester United  

Supported by
 

Alliance Intellectual Property Office is an operating name of the Patent Office
IPO is an operating name of the Patent Office
 
Local Government Regulation namba
 
Retail Markets Alliance
 
WLGA.CLILC
 

local markets are at the heart of a community
- don't let illicit traders spoil yours

Markets are great!

Markets are a great British tradition, bringing many economic and social benefits to local communities. They provide bargains for shoppers, lively attractions for families and visitors, and an environment for legitimate, local businesses to trade successfully.

So what's the problem?

Markets (which include occasional sales, non-chartered markets and car boot sales) are not uniformly regulated and, therefore, can offer easy opportunities for those who wish to trade illegally, particularly in counterfeit and pirated goods. A market's reputation as a safe shopping environment can very quickly be undermined if it is infiltrated by unscrupulous individuals selling counterfeits and other illegal products. Sadly this is a problem for many markets across the country. When the illicit traders move in, a whole host of problems follow:

  • consumers are ripped off and sold potentially dangerous goods;
  • legitimate traders lose sales and go out of business, damaging the local economy;
  • an atmosphere of criminality and intimidation can become embedded;
  • and there is often a knock-on effect in terms of increased crime in the surrounding area.

Across the country, local authority trading standards services and many market operators are working hard to maintain local markets and car boot sales as safe and fair environments in which to trade and to shop. But the nature of the counterfeit business means that traders in illicit goods will often move from one market to another to avoid detection. Tackle the problem in one region and it shifts elsewhere.

It's an issue that calls for a national solution

The Real Deal campaign is a cross-sector, partnership initiative, bringing together local authority trading standards services, market operators and traders, industry groups, and copyright and trademark owners, all of whom are united with a common commitment to tackling this problem.

Introducing a national charter for safe, fair markets...

At the heart of the Real Deal campaign is a national markets' charter, which has been created in consultation with all the partners in this initiative and which sets out key principles for market operators, local authority trading standards services, industry and trademark representatives to sign up to and abide by.

Signing up to the charter demonstrates an organisation's commitment to safe and fair trading at their local market.

The Real Deal logo may be displayed at venues where the market operator abides by the terms of the national charter and in agreement with their local trading standards service.

...with local arrangements to reflect local circumstances

Local arrangements will underpin the practical, operational aspects of the national charter. In some parts of the country, local authorities have introduced detailed codes of practice, which reflect local circumstances and, upon which, successful working relationships have been developed between the local authority trading standards service and market operators. Other local authorities are encouraged to consider the adoption of similar codes of practice adapted, as necessary, to reflect local circumstances and resources.

Information and communication

Real Deal resource packs are available for market operators and local authority trading standards services, containing information and communication materials including:
  • the national markets' charter;
  • a template code of practice, which may act as a useful starting point for local authorities in developing a local markets protocol;
  • case studies and best practice;
  • market traders' leaflets summarising relevant legislation and penalties for infringement;
  • consumer information posters for display at markets.

We are delighted that both Crimestoppers and Consumer Direct support this initiative and the logos and telephone numbers of these organisations will appear on appropriate materials. In addition, Real Deal posters and information leaflets have been designed to allow the inclusion of local authority branding in line with each authority's requirements. This facility for local branding reflects the Real Deal strategy of a national framework supporting local operational arrangements. (include Crimestoppers and Consumer Direct logos here)

What next...

Local authorities and market operators are urged to sign up to the Real Deal charter as a demonstration of their commitment to providing safe and fair markets.

The campaign will be monitored and developed further in consultation with all the partners. Feedback from local authority trading standards services will be collated through LG Regulation, considering, in particular, uptake of the national charter, implementation of local codes of practice and operational results.

 
Campaign poster
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the Real Deal charter
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